Terms of service

Account and sign-in

We use Clerk to authenticate accounts. You sign in with Google or with a one-time code emailed to you; there is no password.

Your content

The video and audio you upload, and the renders we produce from them, are stored in a private Cloudflare R2 bucket. They are not public; access is only through short-lived signed URLs issued to you.

To transcribe your audio we send it to OpenAI (Whisper). To analyze your edit and to generate captions and platform copy, we send text to OpenAI's text models. We do not log the bodies of the prompts we send.

Subscriptions and payment

Subscriptions are purchased through Stripe Checkout and managed through the Stripe Billing Portal. We never receive or store your card details.

• Solo — $14.99/month, on a subscription that renews automatically every month (auto-renew) until you cancel.
• Creator — $34.99/month, on a subscription that renews automatically every month (auto-renew) until you cancel.
• Studio — $79.99/month, on a subscription that renews automatically every month (auto-renew) until you cancel.

Prices are provisional and may change before general availability.

The 3-day trial requires a card on file and includes 30 trial minutes that expire when the trial ends, and during the trial each video can be up to 20 minutes long. Unless you cancel first, your card is charged your plan’s price when the trial ends, and plan minutes start with your first payment. The trial is offered once per person and card. If your email or card has had a trial, a subscription or a payment with us before, your plan starts and its price is charged right away. The trial lasts three days and requires a card on file: unless you cancel before it ends, your card is charged for the plan you chose on day four.

You can cancel any time through the Stripe Billing Portal. Canceling stops the next renewal; your subscription stays active through the end of the current billing period and ends there, not immediately.

Unused minutes do not roll over: each renewal replaces what’s left with your plan’s fresh allowance. Cancel any time. You keep what you paid for until the end of your billing period. We do not refund unused minutes pro rata if you cancel or your plan changes mid-period. If a render fails and can’t be retried, its reserved minutes are returned to your balance automatically.

How long we keep your uploads and renders is covered under "Retention and deletion" below.

We do not currently add tax to the listed price.

Refunds. Minutes reserved by a render that fails, is canceled, or cannot run come back to your balance automatically; that is the only automatic refund. Subscription payments are otherwise non-refundable once a billing period has started, except where a fault on our side kept you from using the service or where the law requires a refund. To ask for one, email support@lazycreator.pro within 14 days of the charge with your workspace email and the payment date. A refund we issue never removes minutes you have already used. A full refund of a payment also removes the unused minutes that payment added, including minutes held by a render that is running at the time; those do not come back to your balance if the render is later canceled.

Retention and deletion

You can delete a video from your dashboard at any time; this removes its media and leaves a tombstone record, and it cannot be undone by re-uploading under the same id. After a video you recorded in the studio has been processed, we may replace its camera and screen recordings with a high-quality copy; when we do, we delete the original upload seven days after it is replaced. Other than that, there is no automatic expiry of your source uploads or rendered outputs today; deleting your account and all of its data is done on request to the contact address below. We may introduce automatic deletion of source uploads and rendered outputs 90 days after a video finishes; if we do, the video page will show the deletion date before anything is removed.

Contact

Questions about these terms, or requests to delete your account and its data, go to support@lazycreator.pro.